Transforming the patient experience with telehealth in Europe

DG Connect Publishes

Friday 22 April 2016

Report: ‘Telehealth in Practice – Care Delivery Models from 14 Regions in Europe’

Video of eHealth think tank meeting at European Parliament

Wednesday 10 February 2016

A recording of the event ‘eHealth in Europe: reality and challenges ahead’, held on 1 December 2015 in the European Parliament, is available.

The event was organised by STOA and features United4Health.


Let’s be the frontrunner for eHealth services in Europe

Tuesday 2 February 2016

The Assembly of European Regions have published the following article

Final Conference of U4H Project (part of Joint Digital HealthCare Symposium) – 19 & 20 January 2016

Monday 18 January 2016

Learn about the headline lessons learned and preliminary evaluation results



For further details on the Programme click here

Further details on the event can be located here

Materials from the symposium, including presentations can be located here


eHealth in Europe Reality & Challenges Ahead

Monday 30 November 2015

1st December 2015 14:30 CET – Join Eva Kaili (MEP and First STOA Vice-Chair) and participate in the eHealth Policy Event at the European Parliament in Brussels VIA Webstreaming.

United4Health Upscaling Telehealth – the need for policy engagement.


WHINN 2015 – 20/10 Presentation

Tuesday 20 October 2015

Supporting Integrated Care at Home and in Communities

Tuesday 20th October 2015 – Click here to view the Presentation delivered by Marc Lange

Technology Innovations 20.10.2015


2nd U4H Leaflet Published

Tuesday 20 October 2015


WHINN Session 19/10 – Presentation

Monday 19 October 2015

Please see the click here for the presentation delivered today by Michael Strübin.


Scotland Press Release

Thursday 10 September 2015

Jet-setting businessman retains wanderlust thanks to innovative text support

A jet-setting businessman, diagnosed with heart failure a year ago, has been able to continue his world travels – thanks to a text messaging system linking him to specialist support in Lanarkshire, Scotland.

Graham Murray from Lanark heads up an international IT trouble-shooting operation, serving major clients in Europe, America and Asia.

Yet the globe-trotting grandfather’s schedule belies a health setback that would have otherwise have left him grounded – save for the innovative telehealth system.

“Life, between family and work, is extremely busy – and I love every aspect of it,” explained Graham, 57, who is due to get married to his Vietnamese fiancé, Mai, later this year. “Last year, however, whilst working in England I felt like I was coming down with heavy cold, with symptoms including breathing difficulty.”

As symptoms worsened, and after hospital checks, it was discovered Graham had fluid on his lungs. “The root cause was a narrowing of the arteries to the heart which meant it wasn’t pumping blood as effectively as it should,” Graham continued.

“I was diagnosed as having heart failure – but when I learned I wasn’t going to die the next day I just wanted to crack on with things.”

Graham’s condition has been managed with medication. And, with the additional text messaging support, he’s been able to continue his intrepid lifestyle. The text system is known as Florence and can help patients, like Graham, who have had hospital treatment for heart failure.

Patients, who can be of any age over 16 years, are equipped and taught how to self-monitor details such as weight and blood pressure.  The patient then texts the details to an automated system which has been programmed by specialist nurses with the patient’s specific health details.

Florence replies with advice and information like medication reminders, all based on the latest readings.

Crucially, the system can identify flare ups at the earliest stage. If any anomalies are detected with the readings, like a rise or drop in blood pressure for example, an automated alert is sent to the patient. A specialist nurse is also alerted – allowing them to respond to offer advice or help by phone, text or arrange medical assistance as necessary.

The innovative scheme is part of the European-wide initiative United4Health, which is geared to using new technology to improve healthcare. NHS Lanarkshire along with North and South Lanarkshire Council are key partners.

Patient safety is paramount and traditional, clinical care is available as required. In Graham’s case, he receives periodical home visits from heart failure nurse Julie Brown, who is based at Wishaw General Hospital.

The text system supplements these supports and mean patients like Graham aren’t always tied to being in Lanarkshire for routine checks.

Week of Health and Innovation (19-22 October 2015)

Tuesday 1 September 2015

Technology Innovations 20.10.2015

The IFIC conference is one of the numerous activities of the Week of health and Innovation (WHINN) 19-22 October 2015

“WHINN is the first of its kind with more than 1.500 attendees; A festival that consist of conferences, events, innovation and business activities, which are brought together in one week all within health and innovation.”

Technology innovations – Supporting Integrated care at Home and in Communities

“This conference will consider how to use new technologies to support people with complex chronic needs to live independently and well in their homes and communities. In particular, it will examine the issues in ‘how to’ deploy effective technological innovations in practice and at-scale.”

U4H Talk Shop of the Industry Advisory Team

Thursday 9 July 2015

ETC Banner



Thursday 22nd October 2015

Track 2: United4Health Sesssion – 10:10 – 11:10



EWMA eHealth Symposium 15th May 2015

Friday 1 May 2015

eHealth Symposium Banner

The European Wound Management Association (EWMA) eHealth symposium will be held in conjunction with United4Health on 15th May @ EWMA 2015 Conference.

EWMA will focus on the the ever increasing role of eHealth and information and communication technologies (ICT) in Health Care in general and wound care in particular.


For further information about the syposium please see the flyer.

United4Health Best Paper Award

Friday 1 May 2015

Norwegian Project Partner receives a Best paper Award at the Eighth International Conference on Advances in Computer Computer-Human Interactions, Lisbon, Portugal   United4Health_Berglind_Award


United4Health @U4H_EC

Monday 27 April 2015

Twitter LogoFollow us on Twitter @U4H_EC

Momentum News: How to Move Telemedicine from Pilot to Scale – Blueprint Final Version

Thursday 5 February 2015


Brussels, 5 February 2015:  What is needed to deploy telemedicine?  The right context, involvement of the key people, good planning and sound “running” of the process.  The Momentum Blueprint, published today in its final version, offers critical success factors and performance indicators that help decision makers to scale up healthcare services from a distance through information technology.  And it delivers a self-assessment toolkit that helps an organisation determine whether it is “ready” for telemedicine deployment.  The Blueprint and supporting documents are available at

The Blueprint comes from the Momentum project, a three-year initiative of European eHealth stakeholder associations and competence centres that was co-funded by the European Commission.  Although Momentum ended in January 2015, key experts and contributors to Momentum will remain available to provide support on how to use the Momentum toolkit, and can be contracted to help an organisation or region deploy telemedicine and share their experience.

“Telemedicine deployment is not rocket science:  it will work if the critical elements are in place” says Marc Lange, coordinator of the Momentum project and General Secretary of EHTEL. “The Blueprint distils the key learnings from the Momentum project:  it can be used as a kind of cookbook or set of guidelines for doing telemedicine scale-up.”

The final Momentum Blueprint builds on two earlier versions which were released in May 2014 and December 2014.  This final version was substantially edited and abridged; the explanations and the order of the critical success factors were improved; and the self-assessment toolkit was added.  The toolkit is a combination of the Telemedicine Readiness Self-Assessment Tool (TREAT) and Momentum’s critical success factors.  Used under the right circumstances, the toolkit helps to gauge the level of readiness of an organisation by way of a comprehensive questionnaire and a consultative workshop involving all stakeholders.  It can ensure that the people in the organisation share the vision of scaling-up and are committed to its success.

All documents including all Blueprint versions are available at  For more information contact

About the project:
The Momentum project convened telemedicine experts and stakeholders from more than 20 organisations in Europe. The project ended in January 2015.  The website and the Blueprint remain online.  Key contributors are also committed to preserving the project legacy and to help other organisations in their own journey to scale.  The project was funded as a thematic network under the ICT Policy Support Programme (ICT PSP) as part of the Competitiveness and Innovation Programme of the European Commission.  More information is at


Pilot Site Opportunity

Monday 19 January 2015

To be involved in an international virtual conference on 27th March on telemedicine – Telesante.  

This event reaches a large audience internationally but also enables you to set yo a local event which links to the overarching event. 

For further informaton on the event please see the followng link

Bandeau_TEL15-anglais-webMarc Lange suggests “a way to participate in this event would be to organise a local event in your region and connect via video conference for an hour or two to “journée telesanté”.  This would be beneficial to;

  • Present what your region is doing in United4Health through an international event which is dedicated to telehealth
  • Increase Stakeholder enagagement
  • Experience lessons learned internationally

If you would like further information on this event please contact Marc Lange


2nd Health & Wellness @ Mobile World Congress 2015 3-4th March 2015

Friday 19 December 2014





United4health are an event partner @ the above event in Barcelona, for further details please see the Event website

 Further Networks:  LinkedIn  Facebook  Twitter (#MWC15Health)  Flickr  Youtube

Key Achievements: Lessons Learned in the First 18 Months

Friday 19 December 2014

Youtube videos and presentations are now available from the Mid-Term Workshop, for further information click here

Partner Showcases Published

Thursday 4 December 2014

Please see the following links for the EHTEL and ASP Partner Showcases to read more on United4Health within local partner areas/Organisations;


ASP Cosenza

World Diabetes Day – Friday 14th November 2014

Friday 14 November 2014

U4H_DiabetesWorld Diabetes Day is Celebrated on the 14th November each year.  One of the key aims of United4Health is to use  Telehealth and home health monitoring for patient with Diabetes.  In this 3 year project 14 Regions throughout Europe are piloting telehealth services to evaluate the benefit of inetgrating telehealth for patients with Diabetes..

 For further information on World Diabetes Day please click here

United4Health Session @ eCardiology Conference Friday 31st October 2014

Thursday 13 November 2014


31st October 2014 United4Health presented the following Scientific Session in Bern, Switzerland.



Presentations from the Scientific Session:

Panos Stafylas, United4Health, HIM SA, Belgium – From evidence to decision making

Iain Findlay, President Scottish Cardiac Society, Cardiologist, NHS Greater Glasgow & Clyde (NHS  Scotland) – Scaling up good practices in the management of patients with chronic heart failure

George Dafoulas, E Trikala SA, Greece – Diabetes: Applying evidence-based medicine in telehealth

Carlos Zamarron, University of Santiago de Compostella , SpainThe past and the future of telemedicine in patients with chronic obstructive pulmonary disease




World Heart Day and United4Health

Monday 29 September 2014


As today is World Heart Day and Congestive Heart Failure is one of four chronic conditions where United4Health, through innovative Telehealth Services aims to transform the patient experience!   United4Health is proud to announce that one of its pilot sites, Basque Country, will be presenting United4Health and their Congestive Heart Failure (CHF) service at the European Health Forum Gastein (EHFG), Austria on Thursday 2nd  October @ 14.30-17.30: Deploying eHealth. The time to hesitate is over!.


European Congress on e-Cardiology & e-Health 29th-31st October 2014

Monday 8 September 2014

In Bern Switzerland, Friday 31st October 2014 15:15 – 16:45.  United4Health will present the folowing Scientific Session.

“Transforming the patient experience with telehealth in Europe: focus on new health care service models”


Key topics of the congress – presented in sessions, discussions and workshops:


• Telemedicine in chronic disease management

• Clinical application of e-Health and telemedicine

• Telerehabilitation in cardiovascular care

• New developments in remote monitoring of patients with devices

• Connectivity, common platforms, data security

• Big Data Management – problems and chances

“Going Live with Telehealth – Lessons Learned” Workshop

Tuesday 19 August 2014

Friday 12th September 9am until 12:00 as part of the AAL Forum 2014 , Bucharest, Romania.

Click on the the Anouncement MT AAL Forumthumbnail for further information; 

Registration can be made via the EHTEL website;

For further details on the programme please click here;

Eighteen Critical Success Factors For Deploying Telemedicine

Friday 6 June 2014

In Athens, May 2014 the Momentum project published 18 factors that are critical to deplying telemedicine succcessfully into routine care. These factors will help to build sustainable implementation from the ground up and move experimental pilots into routine care. The widespread deployment of telemedicine will help to improve safety, quality and efficiency of care and ensure that citizens have access to healthcare services where and when they need it.

The 18 critical success factors cover overall context, management aspects, legal and security issues and technology considerations. Further information is available at


Further information on Momentum is available at

e-Health Forum Athens 14th May 2014

Friday 16 May 2014

Evidence and decision making when going beyond pilots….

A joint session of 3 Large scale EU pilots;

  • United4Health
  • SmartCare and
  • Renewing Health

For further information on the session please see the session programme or view the presentations

Seminar @ mHealth Summit Berlin

Thursday 24 April 2014

7th May 2014 Seminar @mHealth Summit Berlin;  

The session will give an overview of the United4health project and discuss in detail the technical and regulatory frameworks that need to be in place to realise its goals. It will also give live demonstrations of two of the regional pilot sites that are part of the project and an overview of the solutions they are developing.

Healthcare services throughout Europe are witnessing dramatic increases in demands due to expanding aged populations. To meet these challenges, healthcare providers must examine initiatives that will transform the ways healthcare is delivered. The United4Health project’s aim is to increase the use of telehealth services at scale and adapting these services into routine care.

To view the agenda please click here

Evidence and decision making for better and more efficiently caring citizens: going beyond pilots

Monday 24 March 2014

A joint session of 3 EU large scale pilots will be held on: Wednesday 14th May 2014 14:00 – 16:00 as part of the eHealth Forum


Session Abstract: We learn from the past looking the future with a vision: in order to reduce hospitalisations and healthcare cost and to improve clinical and Quality of Life outcomes, several large scale projects have been launched with the financial support of EC to deploy innovative telemedicine services & integrated care services in real life and in almost all the European regions. The objective of these projects is not only to provide evidence of clinical effectiveness and quality of life improvement of specific interventions in different settings and but also to asses economic and organisational outcomes as well. The experience of Renewing Health is demonstrating that some evidence can be provided through an RTC approach, but that to better assess the economic and organisational impact, one need to use a real-life based approach. This is one of the lessons both United4health and Smart Care have learned and are applying, with Smart Care adding the social care dimension to the health care one.


“Transforming the Patient Experience with Telehealth in Europe”

Friday 28 February 2014


United4Health held a session at ALEC (Arctic Light e-He@lth Conference) 2014 on the afternoon of 4th February to present the results of some of the Renewing Health Clinical Trials and explain how they were exploited to support the objective of United4Health to deploy Telehealth in real life for 13,000 patients across Europe.

 Read more about ALEC 2014 here.

 The session was chared by Janne Rasmussen, European Engagement Manager NHS 24 with presentations  delivered by;  

Dr Panos Stafylas
Claudio Saccavini
Inger Lindberg
George Dafoulas
  DrPanosStafylas Claudio Inger Lindberg George Dafoulas

United4Health – FactSheet

Wednesday 18 December 2013

Click to view the United4Health factsheet : Transforming the patient experience with telehealth in Europe

Transforming the patient experience with telehealth in Europe

Wednesday 6 November 2013

eclogoUnited4Health: UNIversal solutions in TELemedicine Deployment for European HEALTH care commenced January 2013. The following information was published in the European Commission website on 30/10/2013;

The EU has granted 5 million euros to the project United4Health in order to transform the patient experience with telehealth in Europe.

By monitoring telehealth pilots all over Europe, United4Health will validate and strengthen evidence that chronic disease management by telehealth solutions is indeed effective and cost-efficient.

For many years, telehealth solutions have been trialled. “We aim to give scientific validity to these pilot results”, explains project coordinator Janne Rasmussen (Scottish NHS). “United4Health should demonstrate, once and for all, through the deployment of services at scale, the benefits of telehealth, and unlock the market for these services in the whole of the European Union. It will promote collaboration between EU regions and establish a network for exchanging successful experiences, best practices, and benchmarking.”

United4Health: UNIversal solutions in TElemedicine Deployment for European HEALTH care

Project Website:


Scotland: (UK): NHS 24 (coordinator)
Czech rep: UPOL
Denmark: Region of Southern Denmark
Finland: South Karelia Social and Health Care District (Eksote)
France: Vigisanté, Telecom Bretagne – Institut Mines Telecom, French Ministry of Health
Germany: Pflegewerk Managementgesellschaft
Greece: 5th Regional Health Authority of Thessaly and Sterea, e-Trikala, Digital Cities of Central Greece SA, Hellenic Ministry of Administrative Reform and E-Governance
Italy: Campania regional healthcare agency – ARSAN, Local Healthcare Authority ASP Palermo, Local healthcare Authority ASP Cosenza Veneto Region – Azienda ULSS 14 Chioggia
Norway: SSHF, University of Agder, Norwegian Centre for Integrated care and Telemedicine
Poland: The John Paul II Hospital in Krakow
Slovenia: General Hospital Slovenj Gradec – SBSG Ravne Healthcare Centre
Spain: Osakidetza Kronikgune, Public Health Authority in Galicia (SERGAS), AIAQS
Wales: Hywel Dda Health Board
Supporting organisations: Continua Health Alliance, EHTEL, Health Information Management SA, European Wound Management Association, GSM Association, AIM, COCIR

Timetable: January 2013 – December 2015

Total cost: € 10.1 million, EC funding: € 5 million

Instrument: CIP-ICT-PSP-2012-6

Contact person: Janne Rasmussen,

For further information please see the following link

Experiences and results from Renewing Health

Thursday 24 October 2013

Open DaysA pervasive element of the United4Health project is that it builds on services, experiences and results from the Renewing Health project (ICT-PSP CIP). Renewing Health is in its final stages and during Open Days 2013 in Brussels, Renewing Health hosted a workshop where preliminary results from some of the project’s pilots and trials were presented.

Here you can view the presentations shown during the workshop:

• Claus Duedal Pedersen ‘Renewing Health Mission and Partnership’
• Panos Stafylas ‘Building Evidence and Assessing Impact’
• Tuula Karhula ‘Health Coaching Diabetes’
• Anne Sorknaes ‘Telennursing for COPD’
   o Including. film on Patient Briefcase
• Claudio Saccavini ‘Telemonitoring for CHF’
To read more about the project or contact the Renewing Health team, please visit

United4Health Launched in Scotland

Friday 10 May 2013


Under the overall headline Clyde Valley and Ayrshire European projects, United4Health was in conjunction with another European project, SmartCare, on integrated care officially launched in Scotland by the Cabinet Secretary for Health and Wellbeing Alex Neil MSP on April 15th 2013. The Cabinet Secretary visited a local monitoring station within East Ayrshire Council and after a conversation with an East Ayrshire resident via a video link, he said that: These projects are a fantastic example of how using innovative technologies as part of effective service redesign can enable people to be treated as close to home as possible and reduce the need for hospital admissions. “Scotland has already made significant progress on developing and expanding new technologies, and by delivering these two projects across the same geographical area will enable us to expand even further the role technology plays in supporting twenty-first century healthcare.

EHealth Week

Friday 10 May 2013

eHealth Week 2013 (May 13-15th) brings together two main events: the High Level eHealth Conference co-organised by the European Commission and the Irish Presidency of the Council of the European Union, and WoHIT (World of Health IT Conference & Exhibition) organised by HIMSS Europe. The event not only brings industry partners and providers from across Europe, but also important government and regional decision makers.

To read more, please visit:

You can visit the EHTEL booth to learn more about United4Health and its collaborating project, RENEWING HEALTH.

Latest News

22 April 2016

DG Connect Publishes

Report: ‘Telehealth in Practice – Care Delivery Models from 14 Regions in Europe’

10 February 2016

Video of eHealth think tank meeting at European Parliament

A recording of the event ‘eHealth in Europe: reality and challenges ahead’, held on 1 December 2015 in the European…